The SSU provides additional dispute mechanisms to wholesale customers for resolving disputes and complaints, including Telstra’s Accelerated Investigation Process for Equivalence Complaints.

 

Telstra's Accelerated Investigation Process for Equivalence Complaints

 

Click here for more information on the General Customer Complaints Process

 

 
Growth & Innovation
Early progress in building the networks for the future

Telstra’s Chief Operations Officer, Robyn Denholm, highlights the progress being made in building Networks for the Future with enhancements to the reach, capacity and capability of Telstra’s networks.

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BY Robyn Denholm